Each order takes 5-7 business days to process with standard shipping turnaround times. You will receive an email with your package tracking number once its en-route to your destination.

Please double check the accuracy of your shipping information. WE DO NOT ACCEPT CHANGES TO ADDRESS once order is processed and out for delivery. If you discover there is a mistake please email us immediately with the corrected information:

Once your order has been processed and your shipping label is generated, address changes and order cancellations are no longer possible. 

Shipments that have arrived at a processing facility (USPS or UPS) and/or shipments that have been marked delivered and are missing, lost, or stolen are the sole responsibility of USPS or UPS and not Koma Media Company.

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